CANCELLATION POLICY:
Join-in Tour Bookings cancelled 1 day (24 hours) or more before the tour are fully refundable (100% refund). Bookings cancelled within 24 hours notice will not be refunded. If you would like to reschedule your join-in tour with less than 24 hours notice, we will need to charge 50% of your total since we are unable to fill your spots at short notice. Private Tour Bookings cancelled or changed more than 5 days notice are fully refundable (100%). Bookings cancelled with less than 5 days notice will not be refunded.
If you would like to reschedule your private tour with less than 5 days notice, we will need to charge 50% of your total since we are unable to fill your spots at short notice. Tours operate rain or shine. In periods of extreme or unsafe weather, we will cancel the tour at our discretion and provide a full refund.
FAQs
What if I have special dietary requests?
All dietary requests must be communicated at the time of booking. When booking online, you will have the opportunity to let us know if you have any dietary requirements or special requests. Please use the following information to understand if this tour is right for you.
This tour can accommodate vegetarian travelers, including those who are pescatarian and those who do not eat beef, pork, seafood, shellfish, and/or mutton. However, there will not always be direct substitutes for every dish that we try on the tour. Instead, we will provide vegetarian guests with different dishes. Please note that every stop we visit during the tour does use meat in their kitchen.
This tour cannot accommodate vegan or gluten-free travelers. Wheat products are featured at every stop, in sauces like soy sauce and in tour highlights like bread and fried dough. There are no substitutes or alternatives available.
This tour also cannot accommodate severe allergies as we do not have control over the preparation for your food. Travelers that don’t eat nuts are welcome, but kitchens do use nuts and cross-contamination is possible.
If you have any questions not answered here, please contact us prior to booking.
How much food and drink will I get?
We are not a tasting tour, we provide much more than a full meal’s worth of food so we recommend you come prepared to eat. We are just tickled by the share of reviews we get that warn other guests to pace themselves. Even our guide training covers tips and tricks for guests to pace themselves. It is our professional recommendation to wear your Christmas pants, or its equivalent.
Will I need to walk very far?
This is a walking tour; let’s just get that out of the way. This tour covers about 2.2 miles / 3.5km by foot, so we recommend leaving the heels at home. This distance is split up between a lot of food stops, so it’s roughly a 5-15 minute walk between each stop and a great chance to digest a bit before the next stop. We also find that exploring by foot is the best way to enjoy the sights of Beijing’s hutong alleyways and to see what local life is like up-close.
What happens if it rains or the weather is hot or cold?
All of our tours are rain-or-shine, so we suggest you dress for the weather. If rain is possible, an umbrella, along with shoes that can get wet, is a good idea. In rare cases of extreme weather, your guide will cancel the tour and provide a full refund. During times of extreme air pollution (AQI over 400) our tours will run but refunds will be provided if you are unable to join due to health concerns.
PRIVATE TOURS POLICY:
Private Tour Option runs daily based on availability and may start within 30-60 mins of the start times of join-in tours. Private tours are not available during peak holidays on May holiday 04/28 - 05/05 and National Holiday 09/28 - 10/8.